As discussed with you yesterday, I am sending herewith the job details of the candidates that I require for our organisation.
1) Position: Customer Relationship Manager (F/M)
Qualification : Graduate (Minimum).
• Experience : 2-3 years of experience in the same field.
• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• 2-3 years of experience in the same field.
• Fluent in English, hindi & Bengali.
• Key Competencies Interpersonal skills, communication skills - verbal and written, listening skills, customer service orientation, stress tolerance.
• Must know about: Post sales, Execution of agreement, drafting demand letter & Interest letter, process of collection etc.
Note : Candidate will be responsible for handling inbound calls, replying through chat and e-mail, handle customer visit at office.
2) Position: Sales Associate/Sales Executive
• Qualification - Graduate from any stream.
• Experience - 2/3 years in direct sales.
Salary per month : - As per industry standard.
Gender : - Male/Female Both.
Job Profile : - Direct Sales & Marketing - Primary Sales.
Industry type : Any Industry ( Preferably from Real Estate ).
Sales and Marketing background Must.
• Convert prospects into customers by show-casing appropriate Primary Residential properties to the prospects, which match the investment need of the prospects.
• Use leads generated by Marketing team for the above as well as generate self-leads to convert them into customers, through local activities (procuring relevant databases, doing on-ground activities in corporates, clubs etc.).
• Take prospects for site visits in residential projects, answering all relevant queries in the process, liaising with the developers for any clarification required for that.
• Be compliant with operations process.
• Ensure that prospects and customers are satisfied with their interaction with company at all touch-points.
3/4 YEARS OF EXPERIENCE IN REAL ESTATE SALES/MARKETING. Graduate or Post Graduate degree in Marketing Management. Good Communication Skills, Conversant in all the three languages. Interest and inclination to do sales. High level of Passion and Ownership and target orientation. Ability to understand requirements of Prospects and decent aptitude to understand and pitch Property solutions to Prospects. Good lead generation ideas and skills to get more business
3) Position: Telecaller (F)
Make and answer calls professionally to provide information about projects and or obtain details.
Female Candidates with excellent communication skills and proficiency in English, Hindi and Bengali required.